Returns & Exchanges
At UroTuning, we want you to be completely satisfied with your new look, which is why we offer a hassle-free 30-day return policy on all unworn and unwashed apparel. If your items don't fit or meet your expectations, our streamlined process ensures a quick exchange or refund to keep your style on track.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Print Your Label
Once approved, download and print your prepaid shipping label and include the original packing slip inside your package.
- 3.Pack and Ship
Place your items in their original packaging and drop off the parcel at any authorized carrier location within 7 days of receiving your label.
- 4.Receive Refund or Exchange
After our warehouse inspects the returned items, we will process your refund to the original payment method or ship out your requested exchange within 3-5 business days.
